At Ben's Bingo, we're committed to providing you with the best possible experience on our platform. Whether you have a question about our games, need help with your account, or require assistance with responsible gambling, we've got various support channels available for you.
We offer multiple ways to get in touch with us, so please choose the one that suits your needs:
Our live chat service is available between approximately 10:00 and 24:00 CET. You can access our live chat by logging into your account and clicking on the Support tab.
You can also reach out to us via email at for any general inquiries or account-related issues.
We encourage you to explore our help-centre, where you'll find comprehensive information about our games, services, and policies. This section is updated regularly, so be sure to check back often for the latest details.
Browse through our frequently asked questions for quick answers to common queries about Ben's Bingo and its operations.
If you need assistance with account verification, changes to your personal information, or have other related concerns, please reach out to us via email at. We'll be happy to guide you through the process.
Our dedicated team is committed to helping players who may require responsible gambling guidance or advice on managing their gaming habits.
If you encounter technical difficulties while playing our games or navigating the website, please don't hesitate to contact us via live chat for immediate help.
We take all complaints seriously. If there's an issue with your experience at Ben's Bingo that you'd like to report, please email us at. We'll investigate your concerns promptly and work towards resolving the matter amicably.
Please note that our response times may vary depending on the volume of inquiries we receive. However, rest assured that we're always working diligently to resolve issues efficiently.
To ensure a safe gaming environment for all players, we recommend keeping your account information up-to-date and using strong passwords. If you have any concerns about your account security, please get in touch with us via email at or live chat.
We strive to provide an optimal gaming experience for our players across various devices. However, if you encounter technical difficulties while playing on your mobile device or PC, please don't hesitate to reach out to us via live chat or email.
Although we do not have a comprehensive list of supported languages in the source material, some user reviews suggest availability in English and Danish. Please note that this may be subject to change.
Feel free to choose your preferred contact method depending on your specific issue:
Please remember that our team will do their best to assist you in a timely manner. However, please allow us some time to investigate your concerns.
Once we receive your inquiry or concern via email or live chat:
While our support channels are available for immediate assistance, we also offer self-service options to help you find answers quickly:
